What is a WhatsApp chatbot for business?

A WhatsApp chatbot for business answers customer messages from your services, hours, and prices. If it does not know, it asks for a person instead of inventing an answer. GHP Softworks writes that bot and can place the same knowledge on your site. Book a free 20 minute call and name the number people already message.

Can a WhatsApp chatbot book an appointment?

Yes, when it is connected to your calendar. It can offer an open time and confirm the visit. It should not invent a slot. We test a real booking before go live. Book a call and we will see whether WhatsApp or the phone should take the booking.

Is this the same as the site chatbot?

It can be the same knowledge on two channels. Customers should not get one set of hours on the site and another on WhatsApp. We scope the site, WhatsApp, or both on the call. Book a free 20 minute call and tell us where the enquiries already arrive.

GHP Softworks

A WhatsApp chatbot for business, on the app people already open.

WhatsApp business automation here means one bot that answers from your services, hours, and prices, and asks for a person when it does not know.

In a lot of markets the enquiry arrives on WhatsApp, not on a website form. We already build WhatsApp chatbots alongside the site widget, from the same approved knowledge. If it cannot answer, it does not invent one.

Book a Free 20 Minute Call See how it works

The message sits unread until morning

A WhatsApp chatbot is for the hours you are not holding the phone.

Channel
If customers already write on WhatsApp, a widget on the site never sees that chat.
Consistency
The WhatsApp reply and the site reply should use the same facts.
Booking
A chat can offer a real opening only when it is connected to the calendar.
Handoff
A person should be able to take over, with the thread still there.

How we ship a WhatsApp chatbot

The bot is written from your material, tested with you, and then put on the number customers already use.

Step 1
Collect the answers
Services, hours, prices, and the questions that must go to a person.
Step 2
Connect WhatsApp
The same knowledge can sit on the site widget and in WhatsApp, so customers do not get two versions.
Step 3
Test a real chat
You try the questions your customers ask, including a booking, before it goes live.

What WhatsApp business automation covers

It should do the repetitive replies, and stop when the reply would be a guess.

Answers on WhatsApp from the material you approved.
A lead captured when the person is ready to talk.
A real calendar opening when booking is connected.
A handoff to you when the question is outside the script.

A WhatsApp chatbot is quoted from the channels you need

The quote depends on whether you need WhatsApp, the site, or both, and whether booking is included. It is fixed on the call.

Quoted on the call.

Pricing being finalised book a call for a quote.

Proof

Shipped work. The full list is on the case studies page.

Infinite Forces

AI front desk for salons, spas, clinics, restaurants, and hotels. It answers calls, handles messages, and books appointments.

AI / SaaS

AliviaPR

Telemedicine platform for Puerto Rico. Patients book licensed doctors, get certificates, and share QR verified documents.

Healthcare

Case study

Hoodle

Problem: New construction buyers could not find verified builders across markets in one place.
What we built: A map first directory with verified builder profiles, search, and workflows for buyers, agents, and lenders.
Result: Builder discovery across 48 states, with listings on an interactive map.

AI agency case studies

Questions

Book a call about the WhatsApp messages you cannot answer live

Free 20 minute discovery call. Pick a time and that time is the meeting. You will get a calendar confirmation after you book.

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Get a quote for a WhatsApp chatbot